This one-day course provides an introduction to Housing First working from the Housing First Principles for Australia. Staff providing this training have undertaken courses with either the European Housing First Hub or Homelessness Australia as part of international and national Housing First train the trainer programs. It provides:

  • Background about the history and evidence supporting Housing First
  • A thorough walk through of the principles and how they are used to inform a Housing First model
  • An opportunity for participants to explore how they can bring Housing First principles into their work practices

This session is ideally suited for groups of 12-30 people.

Please contact us for upcoming dates.


Meet our trainers

Michala McMahon

Project Manager, Zero Project

Michala is a community services specialist with a passion for stakeholder engagement and co-design, driving positive outcomes through program and service leadership, training and education. An innovative thinker that appreciates the value of relationships based on trust, respect and openness.

Michala is currently the Manager of Zero Project – Housing First Coordination for WA, providing support to organisations and communities across Western Australia, assisting in the reduction of rough sleeping and chronic homelessness. She has a wide range of skills acquired throughout her career, working alongside many disadvantaged groups.

With a collaborative approach, creative flare and genuine interest in learning and development, Michala has completed a Cert IV in Training and Assessment and believes in creating a supportive learning environment, priding herself on building positive and productive relationships. She has previously delivered a variety of training such as; Mental Health First Aid, Case Notes/Case Management, Person Centred Practice, Managing Aggression or Potential Aggression (MAPA), Bullying and Harassment, Professional Boundaries and continues to work as an Associate for Unique Outcomes, delivering Outcomes Star.

Michala has completed the Homelessness Australia Housing First train the trainer program, and can't wait to share the WA contextualised learning with you.



Leah Watkins

Manager Capacity Building and Tenant Engagement, Housing Choices Australia

Leah has worked in the homeless sector for over 30 years in both Australia and the UK. She started in frontline work including emergency accommodation, day centres and outreach. After moving back to Australia, she worked as a consultant for 10 years doing service design, evaluations, action research and strategic planning in homelessness and broader the community sector before getting a real job and returning to manage homeless and mental health services.

For five years she managed the 50 Lives 50 Homes project, helping transform it into the current Zero Project. She recently took up a new position with a leading community housing provider to further build their capacity to house people in need and to ensure their voices are heard within the organisation.

In 2019-20, Leah took part in the European Housing First Train the Trainer course with three other Australian participants. As a group, they helped draft the Housing First Principles for Australia (endorsed by the Homelessness Australia board in March 2020) and designed and delivered Australia’s national Housing First train the trainer course.

Sara Zanella

Reconnecting Lives Manager, St Bart’s

With a number of years’ experience within a variety of spaces within the community services sector, Sara leads a unique outreach service that supports people moving out of supported accommodation services into long-term accommodation within the community.

The innovative, housing-led approach of her program has a 100 per cent success rate of people sustaining independent accommodation, and was the winner of the IPAA WA 2020 Business News Award for Excellence in the Not-for-Profit Sector.

Sara was one of only two people from WA selected for the Housing First Train the Trainer course, which she completed in June 2021.